FAQs
Where do you walk the dogs?
I have a number of regular walks I use, many of these are listed below. I do however, like to keep the walks varied, to ensure the dogs are enthusiastic, stimulated and enjoy new adventures. The walks are also tailored to meet the groups needs. I love to walk and have always lived in more rural locations, so I have a great love of spending my time in our wonderful Dorset countryside.
Common walking locations: West Moors Plantation, Uddens Plantation, Slop Bog, Poor Common, Ferndown Common, Hurn Forest, White Sheet Plantation, Moors Valley, Holt Heath, New Forest, Potterne Woods
How many dogs can you walk at once?
I am insured to walk up to 6 dogs, however I prefer to only take a maximum for 4, so that I can provide a high quality service and worry-free experience for all. An enjoyable walk for both the dogs and myself, is of far more importance and value to me.
Will you let my dog off the lead?
Only if prior consent is given and I am confident in your dog's recall. This will be discussed in the initial consultation.
How do pets travel?
I transport all dogs in my van, which I have fitted with individual cages to ensure dogs avoid any potential disagreements while travelling closely together. It is regularly cleaned, has good ventilation and is temperature controlled. The dogs are never left unattended in the van other than for short periods whilst collecting or dropping off.
Do I need to be home when you collect or drop of my dog?
No. Most clients are comfortable sharing a set of keys with me to enable me to collect and drop off your dog even if you are not home.
What security measures do you have in place?
Your key will be kept secure and away from personal information and no key can be identified to any property. In the event of your key being lost or stolen we will advise you immediately. Your personal information will never be sold or discussed with any 3rd parties in accordance with the Data Protection Act.
Do your services cater for all dog breeds?
I take each dog on its own merit and not on reputation of particular breeds. I meet all dogs before I walk them and each new dog is subject to a trial period. Any instances of aggressive behaviour will be investigated and we reserve the right to refuse to walk any dog.
Do you worry the dogs will run away?
This is probably the most commonly asked question and the answer is of course! But here's what we do to ensure it does not happen:
- Before any walking service, I complete an initial consultation that allow us to go through all of your dog’s behaviour traits, characteristics and social skills.
- The first walk will always be a lead walk with lots of treats and affection so your dog can get used to my touch, voice and smell.
- A training lead is used on either the first or second walk to test recall.
- Dogs are only grouped with dogs they are comfortable, compatible and friendly with.
- During the meet and greet, the owner signs an off-lead consent form. Your dog will only ever come off the lead with us if you sign this section. This is entirely your choice.
- Better judgment is exercised at all times, so if we feel it is appropriate to place your dog back on the lead for any reason then we reserve the right to do so at our discretion.
- Your dog will only ever come off the lead when we are 100% sure is it safe to do so and we know your dog will return to us.
What do you do in a case of emergency?
In the unlikely event of an emergency, we will immediately call and notify you. In the original consultation, I ensure that I have all the family emergency contact details. If veterinary assistance is needed, I will take your dog to your named vet or, depending on the circumstances, to the nearest possible one.
What do I need to provide for walks?
All you need to provide is of course a ready and willing dog, their lead or harness and/or collar and an ID tag with your surname and contact details on.
How do you keep my dog safe?
I am fully insured and hold public liabilitiliy insurance up to the value of £5,000,000. I am DBS checked, animal first aid qualified and hold business insurance on my vehicle.
What do I do if I need to cancel?
Please contact me by email or telephone giving at least 48 hours notice, for no charges to apply.